Business Services Policy

The Hennessey Public Library will make the following business services available to the public:

  • Copying
  • Scanning
  • Faxing
  • Emailing

I.  FEES

The cost for copying and/or printing is 10 cents per page (one page equals one side; double-sided equals two pages). The cost for printing on the color printer is $1 per page.  Copies will be held for one week if payment is not made at time of printing, and will be destroyed if not purchased within that time.  Payment will not be accepted prior to printing.  The patron is responsible for paying for every page printed even when printing occurs in error unless it is a staff error.

Scanning/Emailing—$1 per page

Fax Fees--$1 per page

II.  TIME LIMITATIONS

Copies that continue to print after closing time will not be available until the next business day. No scanning will be done after 5:45 pm. Items may be left for scanning the next business day. A contact number must be provided.

III.  COPYRIGHT

It is the responsibility of the patron to observe the copyright law.  This institution reserves the right to refuse a copy order that breaks the copyright law.

Title 17, United States Code, governs the making of photocopies or other reproductions of copyrighted material.  Under certain conditions specified in the law, libraries are authorized to produce a photocopy or other reproduction.  One of these specified conditions is that the photocopy or other reproduction is not to be "used for any purpose other than private study, scholarship, or research."  If a customer makes a request, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that customer may be liable for copyright infringement.

 

Reviewed and Revised 2-11-2016

Reviewed and Approved 5-14-2018
Children's Safety Policy

The Hennessey Public Library provides special programs for children that provide enjoyable experiences for our young patrons. The Library staff believes that young readers grow up to become adult patrons and wish to do everything possible to encourage youngsters to be regular visitors to the Library. Library personnel take seriously their responsibility to provide safe access to the Library. It is important that parents or guardians also fulfill their responsibility for the individual child's safety and well-being.

Children must not be left unattended in the Library. A child left on their own may endanger themselves or others. Library personnel will not tolerate disruptive or potentially dangerous behavior and will correct children who misbehave. Parents must work with Library staff to provide a pleasant and safe environment for all patrons. All minors (ages 0-17) must have a current address and parental/guardian phone number on file in the case of an emergency.

The following policy has been established to provide for the protection of Hennessey Public Library's youngest patrons.

I.  UNATTENDED CHILDREN

Children ages 0-8 cannot be left unattended in the Library. They must be accompanied at all times by a person age 13 or older such as a parent/guardian, sibling, or babysitter.

Parents of children attending Library programs are encouraged to remain in the Library. Children attending programs will be supervised by Library personnel only during the time of the program and parents are responsible for picking up their children within 15 minutes of the program’s end. 

Groups meeting in the Library are responsible for the actions of any children attending or attending with their parents/guardians.

Library staff guidelines for dealing with unattended children:

  • The staff member will attempt to locate or call the parent/guardian.
  • If no parent/guardian can be located within one hour, or if the Library is closing, the staff member will notify the Hennessey Police Department.
  • Under no circumstances will a staff member take a child out of the building or transport a child to another location.

On school days, children ages 9-17 may be left unattended for no more than two hours, unless they are attending a scheduled Library program, such as a book club, or are volunteering.

II.  UNATTENDED CHILDREN AT CLOSING TIME

Parents must pick up their children no later than 15 minutes prior to closing time or shortly after the end of a scheduled Library program.

Library staff guidelines for dealing with unattended children at closing time:

  • 30 minutes prior to the Library's closing, the staff will urge all unattended children to call their parents/guardian if they are not walking home or do not have a ride yet. If parent/guardian cannot be located by closing time, the Hennessey Police Department may be called to pick up the child.
  • If the parents/guardian have been contacted and are coming, staff members are authorized to wait with the child up to 15 minutes after closing time. After 15 minutes, the police may be notified.
  • If the child has been picked up by the police, a staff member will post a note on the door advising the parent/guardian of the circumstances and stating where the parents/guardian can locate the child.

 

III.  DISRUPTIVE OR DANGEROUS BEHAVIOR

Children are not allowed to be disruptive, such as running, yelling, fighting, climbing on furniture, using abusive language, or engaging in any other unacceptable behavior in the Library or on the Library grounds as stated in the Patron Code of Conduct Policy.

Library staff guidelines for dealing with a disruptive child:

  • A staff member will verbally tell the child to stop the behavior. Per the Patron Code of Conduct Policy, the child will receive two verbal warnings.
  • If disruptive behavior continues after the verbal warnings, a staff member will ask the child to leave the Library. The child may not return for the duration of that day or several days, at the staff member’s discretion. Should the child require a parent/guardian for transportation, the staff member will call for transportation. The Library Director or staff member will also call and inform the parents/guardian that their child was asked to leave the Library for a stated period of suspension and explain the circumstances.
  • A child igniting fire in any form or brandishing a weapon will immediately be reported to the Hennessey Police Department.

 

IV.  SICK CHILDREN

Children who may not attend school due to communicable disease or parasites may not be left unattended at the Library. Likewise, children who are visibly ill, as observed by Library staff, may be asked to leave so as not to infect other patrons and staff.

Library staff guidelines for dealing with a sick child:

  • A staff member will determine if the child is not in attendance at school because of illness or parasites or is visibly ill and will send him/her home.
  • If the child is without transportation, a staff member will call the parents/guardian and request that the child be picked up as soon as possible.

 

Adopted, Reviewed and Approved 10-6-2011

Reviewed and Revised 11-5-2015

Reviewed and Revised 5-13-2019
Circulation and Library Cards Policy

It is the mission of the Hennessey Public Library to offer unrestricted free access to information to patrons. The Library will not limit legal access to any Library materials or information obtained from Library materials, including but not limited to, books, DVDs, audiobooks, e-books, and Internet.

Library cards will be available free of charge to patrons of the Library who are ages 6 or older. All patrons will be personally responsible for all information accessed and materials checked out using their Library card number.  A parent or guardian responsible for materials borrowed on a juvenile card may restrict materials loaned on the card.

I. PATRONS AND LIBRARY CARDS

A patron of the Hennessey Public Library:

  • Lives in Hennessey or within a 30-mile radius of the Hennessey Public Library, or
  • Works in the Hennessey area, or
  • Owns property in Kingfisher County

Persons who do not meet the above criteria may obtain a Library card by paying an annual fee of $15. This fee entitles them to check out e-books but not physical Library materials, unless otherwise permitted by the Library Director.

To apply for a Library card, a person must show a photo ID and proof of current address. Proof of address can be photo ID, a checkbook, utility bill, car registration, etc.

There are several types of Library cards:

  • Adult (age 18 or older)
  • Juvenile (minor, age 6-12)
  • YA (minor, age 13-17)
  • Family (parent/guardian and minors sharing a card)
  • Group (business or organization)

 

II. AGE LIMITATION

An applicant must be age 6 or older to apply for a Library card.  A responsible person, such as a parent or guardian, must sign the application of a minor. This person is responsible for the fines and other charges that may occur in the use of the card. Oklahoma Statute 1040.75 defines a minor as an unmarried person less than 18 years of age. 

III. REPLACEMENT CARDS

There will be a $1 charge for replacing lost cards.

IV. LOAN PERIOD

The maximum loan period for Library materials is 30 days.

Books and audiobooks may be checked out on loan for a period of two weeks and renewed for an additional two weeks. DVDs may be checked out for one week and may be renewed for an additional week.

V. CHECKOUT LIMITATIONS

To physically check out Library materials, the patron must show his/her Library card or a photo ID. Library staff cannot check out any Library materials without proof the patron is who he/she says they are.

There will be a limit on the number of materials loaned per Library card:

  • No more than a total of 10 items may be checked out per individual card.
  • No more than 4 DVDs may be checked out per Library card.
  • No more than a total of 40 items may be checked out per family card.
  • No more than three family members in a single household may hold individual cards. As such, families of four or more in a single household must share a family card. A family card will be issued in the name of an adult in the household.

 

VI. OVERDUE MATERIALS

Overdue materials are subject to a fine and must be returned before other materials may be borrowed; however, the fine for materials shall not exceed recorded cost. There will also be a grace period and periodic amnesty or half-price fines.

Fines:

  • Audio/print books is 5 cents per day.
  • DVDs are $1 per day.

The day the material is due and the day returned will not be included in calculation.

VII. PARENTAL RESPONSIBILITY

A minor’s Library card must be signed by a parent/guardian or other adult who agrees to be responsible for items borrowed on the card.

Juvenile/YA cards will not be issued without the signature of a responsible party, who must be present at the time of the card being issued.

VIII. PARENTAL RIGHTS & CARD CANCELLATION

The parent/guardian or responsible party has the right to cancel the minor patron card for their child and also has the right to restrict materials borrowed on the card. However, the privacy of the minor borrower is protected by law, and the responsible party may access the record of the minor borrower only with the permission of said minor. (Refer to Confidentiality of Patron Library Records Policy for more details.)

Library staff procedures for cancellation of a minor card:

  • A parent/guardian may direct the Library to cancel a minor card by signing and notating date of cancellation on the application card of the child.
  • Should a parent/guardian choose to restrict the borrowing of certain Library materials, the Library staff will insert a blocking message or blocking code in the computer record of the child.
  • A parent/guardian may choose to revoke computer access only and allow the child to retain all other Library privileges.
  • The patron status of a child may be reinstated by the parent/guardian at any time or by the child upon reaching the age of majority.

 

IX.   RESTRICTION ON “R” RATED MOVIES

The Hennessey Public Library is committed to the freedom to read and view legally accessible materials. Until the question of legality of providing “R” rated movies to minors is settled, the Library will restrict check out of these materials to adults, age 18 or older.

Library staff guidelines for checking out “R” rated DVDs:

  • A patron who wishes to check out “R” rated materials must have a designation of “Adult” on the Library card record.
  • The age of the patron may be verified by driver’s license, parental verification, or birth certificate.
  • Patrons under the age of 18 who have been declared emancipated are not exempt.
Adopted 2-6-2003

Revised 7-10-2003

Revised 1-10-2008

Approved 12-8-2011

Revised 3-14-2013

Revised 12-10-2015

Revised 6-9-2016

Reviewed and Revised 5-13-2019
Computer Access and Internet Use Policy

It is the mission of Hennessey Public Library to offer free access to information to its patrons.

I. COMPUTER ACCESS

The Library’s public computers are available to all Library patrons ages 9 and older. Minors (ages 9-17) who wish to play games on the public computers are required to use laptops issued by the Children’s Librarian. Three desktop computers and five laptops are available to all patrons for public use within the Library; patrons are prohibited from leaving the Library with a Library laptop. There is a separate handicap desktop computer workstation outfitted with a bright yellow keyboard and screen reader software available for visually impaired and physically handicapped patrons.

Public computer use by patrons is limited to a maximum of three hours. However, there is a limit of 30 minutes per session when other patrons are waiting to use the computers. Sessions longer than three hours may be approved at the Library Director’s discretion.

Public computer use specifically for gaming by minors is limited to a maxium of one and a half hours (90 minutes). However, there is a limit of 30 minutes per session when other minors are waiting to use the laptops.

Library staff procedures for computer access:

  • Staff will maintain a computer access sheet to monitor computer usage time.
  • Minor patrons must sign in using their library card.
  • Adult patrons must sign in, using either their library card or name.
  • Patrons who do not relinquish the computer at the end of their allotted time may lose computer access privileges.
  • Patrons who expect a session to exceed 30 minutes and who cannot complete the activity in multiple sessions (i.e. FAFSA applications, federal document downloads, insurance forms, etc.) may make an appointment with the Library Director to reserve a computer for allotted period of time not to exceed Library hours.

Access to the Library staff computers will be limited to staff only unless otherwise permitted by the Library Director.  Only Library staff will be given admin passwords.

II. INTERNET ACCESS

The Library is responsible for providing a technology protection measure that blocks or filters Internet access per the Children’s Internet Protection Act (CIPA). (To learn more about CIPA, go to https://www.fcc.gov/consumers/guides/childrens-internet-protection-act.) This content filter must protect against access by minors to visual depictations that are obscene, child pornography, or harmful to minors. The content filter may be updated to allow certain websites for adults engaged in bona fide research or other lawful purposes.

Unauthorized access, including “hacking”, and other unlawful activities including but not limited to unauthorized disclosure, use, and dissemination of personal information regarding minors, will result in loss of computer privileges and will be reported to legal authorities.

The Library cannot be held responsible for the effectiveness of any filtering software in use because no filter will eliminate all offensive material from view; however, computer screens will be placed in full view of Librarians for monitoring purposes.

Library staff procedures for Internet use:

  • Patrons ages 9-17 will be allowed access to the Internet only upon receipt of a Library card application signed by a parent/guardian with the appropriate permission block checked. Staff may call to verify signatures.
  • Patrons ages 9-17 must present a Library card for Internet access, and Library staff will verify access permission.
  • When the age of the patron is in question, a driver's license or other photo ID showing birthdate may be used for verification of majority age.

 

III. USER RIGHTS AND RESPONSIBILITIES

Sexually explicit materials may not be printed unless from recognized health information services.

Patrons will be allowed to print or download information in accordance with copyright law. U.S. copyright law (Title 17, U.S. Code) prohibits the unauthorized reproduction or distribution of copyrighted materials, except as permitted by the principles of "fair use”. Users may not copy or distribute electronic materials (including electronic mail, text, images, programs or data) without the explicit permission of the copyright holder. Any responsibility for the consequences of copyright infringement lies with the user; the Library expressly disclaims any liability or responsibility resulting  from such use.

Information may be printed using the Library’s printers. Cost is 10 cents per side for black and white or $1 per side for color. These fees are in place to cover the cost of paper, ink, and maintenance, and is not payment for service or information.

IV. CENSORSHIP

The Hennessey Public Library enforces the right to freedom of access to information within the limits of the current law.  The Library staff will not limit the scope of an adult Internet search so long as the search is both legal and ethical. At no time will the Hennessey Public Library or its staff by held liable for any damages, direct or indirect, that may occur to the user (or the user's data) as a result of Internet service at the Library.

Examples of unethical or illegal uses of the computer include, but are not limited to, the following:

  1. Harassment of other Library patrons which may include, but is not limited to,accessingvisuals or sounds that may be disruptive or offensive to others in the Library.
  2. Harassment of people online which may include, but is not limited to, libel, slander, and threatening communications.
  3. Unauthorized printing or downloading of copyright-protected material.
  4. Accessing 18-and-over-only sites when underage.
  5. Unauthorized access, including so-called “hacking”.
  6. Unauthorized disclosure, use and dissemination of personal information regarding minors.
  7. Contact with minors for the purpose of illegal acts.

Library staff may request that the patron refrain from unethical, illegal, or harassing behavior. Repeated behavior will be considered misuse of Library materials and will cause the Library card to be expired for a period of six months. Illegal use will cause the Library card to be expired permanently and authorities to be called.

 

Revised 4-10-2008

Revised 9-08-2011

Reviewed and Revised 1-7-2016

Reviewed and Revised 5-13-2019
Confidentiality of Patron Library Records Policy

The Hennessey Public Library’s confidentiality of patron Library records policy is based on Oklahoma law that patron records are confidential.

I. CONFIDENTIALITY LAW

Patron records are confidential and are protected by Oklahoma law (Title 65, Oklahoma Statutes, sup. 1985, Section 1-105). A Library patron is allowed to view his/her own record and Library staff may make copies at the patron’s request. No records will be viewed, printed, or released to individuals other than librarians engaged in Library business, or the patron, except with the patron’s authorization or by order of a court of law.

II. DEFINITION OF PATRON LIBRARY RECORDS

Any record, regardless of format, indicating which documents or other materials have been loaned to or used by an identifiable individual or group shall be considered patron records.  This will include but not be limited to book cards, electronic circulation records, and computer sign-in sheets.  This will not include records of publicly available information such as telephone numbers and addresses.

III. DISCLOSURE OF RECORDS

Patron Library records will not be disclosed to any person except to:

  • Persons acting within the scope of their duties in the administration of the Library, i.e. Library staff.
  • Persons authorized to inspect such records by the individual or group. This will include all members of a family listed on a family card and minors who have signed the statement on their Library card application to permit parents or guardians to access their records. Authorization to allow others not listed on the patron’s card to access the patron’s account and/or pay fines on his/her behalf must be submitted by the patron in writing to the Library. Verbal authorization in person or via the phone is not permitted. A notation will be made to the patron’s account once the written authorization is approved by the Library Director. Authorized persons must show a photo ID to access the patron’s account and/or pay fines.
  • Persons authorized to inspect records by order of a court of law.

 

IV. RETENTION OF RECORDS

Electronic circulation records will be kept for an indefinite period of time and will be deleted as the automated system requires for optimal performance. Book cards or other forms of manual records maintained during electrical failure or off-site programming will be kept for the duration of the loan period and then transferred to the automated circulation program and/or shredded.

 

Adopted 7-7-2005

Reviewed and Approved 5-8-2008

Reviewed and Revised 12-10-2015

Reviewed and Revised 5-13-2019
Conflict of Interest Policy

The Hennessey Public Library will maintain a strict Conflict of Interest Policy applicable to Library staff and Library Board.

I.  POLICY STATEMENT

No staff member, board member, or employee of the Hennessey Public Library may participate in the selection, award, or administration of a contract if he or she has a real or apparent conflict of interest.

II.  DEFINITION

  • A conflict of interest occurs when any member of a Library board member, employee, or member of their immediate family receives a financial benefit from the award of a contract.
  • A conflict of interest occurs when a contract is awarded to a business owned by a board member, employee or an employee’s/board member's immediate family.

III. COMPLIANCE

The Library Board and Library Director will ensure compliance with this policy.

Adopted 9-10-2018
Meeting Room Usage Policy

The Hennessey Public Library has several areas that may be used for meetings, training, counseling, social events, and community activities. The following areas are available for rent without charge during normal Library hours, which is currently Monday through Friday from 9 a.m. to 6 p.m.:

  • Auditorium—200 people
  • Brick Café and Hallway (Hospitality Center)—30 people
  • History Center—20 people
  • Children’s Play Area—25 people
  • Teen Room—12 people
  • Study Tables—8 people
  • Reference Room—10 people

The Hospitality Center, History Center, and/or Auditorium may used after hours when preapproved by both the Library Director and the Town of Hennessey Administrator. The person reserving must receive approval in writing from the Town of Hennessey Administrator. This must be turned into the Library Director along with the Meeting Room Reservation Application. Because after hours usage incurs additional cost for the Town of Hennessey, it is strongly discouraged to utilize the Library outside of normal hours. After hours events require at least one Library staff member to be present; a fee may be required by the Town of Hennessey to cover that cost.

I. MEETINGS

All meetings must be open to the public. Closed meetings are not permitted, and no meeting can be treated as confidential in nature. The identities of members attending the meetings are not considered confidential and may be freely divulged to the public. As such, the Library reserves the right to take photographs of attendees and use the photos in archived history, publicity, press releases, social networking, the Library website and blogs, and other public display. (Refer to Photography in the Library Policy for more details.)

Permission to use the Hennessey Public Library does not constitute an endorsement by the Library of the user or user’s beliefs.

The only exceptions to the open and public meeting rule are as follows:

TRAINING:

Community for-profit businesses may use the meeting areas for training employees as long as no fees are collected. Common education, health, and state agencies may use the meeting areas to conduct classes and workshops limited to their participants.

COUNSELING:

Counseling sessions are not considered meetings and confidentiality is maintained for these sessions. Families and individuals meeting for counseling or social services will be allowed privacy in the meeting areas.

SOCIAL EVENTS:

Wedding and baby showers, special anniversary celebrations, memorial services, and other social gatherings that are open to invited guests may make use of the glassware in the Hospitality Center, but organizers must bring their own paper goods and plastic utensils. All serving items provided by the Library must be washed, dried, and returned to their rightful storage place. Trash must be gathered and emptied into the dumpster next to the employee parking lot.

II. RESERVATIONS        

Reservations must be made by an adult (age 18 or older) representative of the group or organization; the exception is youth (ages -17) reserving a meeting area for a school-related activity. Any person who requests a meeting room must possess a valid Hennessey Public Library card. Submitting a Meeting Room Reservation Application does not guarantee use or date/time requested.

The individual or group/organization representative must initially fill out a Meeting Room Reservation Application. This application will be kept on file and can be updated over the phone or via email for standing reservations.

The person making the reservation on behalf of a group or organization must agree and sign the liability waiver clause included in the Meeting Room Reservation Application to indemnify and hold the Library harmless from and against all losses, expenses, demands, and claims made against the Library and/or the Town of Hennessey arising in any manner from the group or organization’s use of Library, whether such losses, expense, demand, or claim made against the Library is caused by the Library’s negligence or not.

Meeting rooms are booked on a first come, first served basis. Reservations must be made 48 hours prior to the meeting. Individuals, groups, or organizations may reserve meeting areas for one-time use, occasional use, or on a continuing basis. Note that Library-related programs will always be given priority over standing reservations and the Library Director reserves the right to preempt or cancel reservations that conflict with Library programming. All efforts will be made to accommodate meeting room reservations.

Persons cancelling meetings in Library areas must notify the Library and release the reservation for that time slot.  Persons failing to notify will lose their standing reservation after three failures to notify in a 52-week period.

Upon arrival to the Library, the person who made the reservation must check-in at the front counter before assuming responsibility for the meeting area. Children must be supervised at all times in accordance with the Library’s Patron Code of Conduct and Children’s Safety policies.

Users are responsible for setting up the meeting area, and returning chairs and tables to their proper places. If accumulated, trash must be gathered and emptied into the dumpster next to the employee parking lot.

Prior to leaving the Library, the person who made the reservation must check-out at the front counter and wait for a Library staff member to assess the meeting area used and give approval.

III. FEES

No fees will be charged for the use of the meeting areas. However, if damage occurs, the group or organization will be responsible for cost of repairs; and, if cleaning is needed, the group or organization will be charged a cleaning fee of $25 payable before the area may be reserved again.

No group or organization may charge for admission, or goods exchanged for cash except in the following instances:

  • Non-profit organizations may collect dues or donations
  • Cost of supplies may be collected from workshop participants
  • Authors may sell books at library-sponsored book signings
  • Performers in library-sponsored programs may sell artwork, CDs, DVDs, or other items related to their performance
  • Groups and organizations may use the meeting areas for fundraising in support of the library or library programs
  • Community non-profit organizations may sell items and charge admission to fundraising programs when the proceeds benefit those organizations

Programs sponsored or co-sponsored by the Library are exempt from rules regarding fees.

For-profit groups or organizations wishing to charge admission for use of the Auditorium and Hospitality Center must apply and receive approval in writing from the Town of Hennessey Administrator. This must be turned into the Library Director along with the Meeting Room Reservation Application.

IV. POLITICAL AND RELIGIOUS GROUPS

In accordance with the Library’s Patron Code of Conduct, political organizations may use the meeting areas for business meetings, but not for rallies or any other kind of activity supporting or opposing an issue or a candidate. Likewise, religious groups are permitted to use the meeting areas for Bible study, discussion, or instruction, prayer, and sharing testimony, but not for proselytizing or praise and worship.

Federal, state, and local government officials may use the Auditorium for town hall meetings or educational meetings.

Political debates between opposing candidates during the primaries and general election are permitted when arranged by a group without affiliation to either party. Only the candidates may participate in the debate and not their representatives. If only one candidate arrives for the debate and all others fail to attend, that candidate will not be permitted to speak and the debate will be canceled.

V. REFRESHMENTS

Food and drinks are permitted in the Hospitality Center ONLY. No food or drink is permitted elsewhere in the Library, including the Auditorium, unless it is offered as part of a Library program or is otherwise approved by the Library Director.

Groups will clean the Hospitality Center after use, washing any glass or tableware used. Trash should be bagged and placed in the dumpster next to the employee parking lot. Coffee pots and other small electrical appliances, with the exception of the microwave, should be unplugged. Condiments left in the refrigerator should be labeled and consolidated into the fewest number of bottles or jars possible. Any food left in the refrigerator or freezer, including condiments, will be discarded by Library staff if not claimed within one week.

VI. TERMINATION OF PRIVILEGE

Failure to observe the Meeting Room Usage policy will result in termination of the use of Library meeting areas. In the case of unrepaired damage to the area, building, or grounds, the group or organization will not be allowed to meet in the Library until restitution has been made in the full amount of the cost of repairs. Groups or organizations who fail to leave the meeting area clean and in proper order in accordance with this policy will not be permitted to schedule meetings in the Library for a period of one year.

A meeting may be terminated in progress under the following circumstances:

  • Destruction or vandalism of the Library building, contents, or grounds
  • Unattended children
  • Excessive noise
  • Food or drink in areas expressly prohibited
  • Presence of drugs, including alcohol or tobacco products
  • Use of candles or any other kind of open flame
Adopted 5-8-1997

Reviewed and Revised 5-8-2003

Reviewed and Revised 3-6-2012

Reviewed and Revised 3-10-2016

Reviewed and Revised 9-9-2019

 

 

 

 

Patron Code of Conduct Policy

The Hennessey Public Library’s code of conduct is meant to ensure a clean, respectful, comfortable, and safe Library environment for all Library patrons and staff in which all patrons can use the Library’s materials and services most effectively. Staff and patrons should be mindful of the effects of their behavior on others using the Library’s facilities.

I. GENERAL CONDUCT

General rules of behavior are designed to protect the rights of Library patrons, provide an outline for staff members acceptable and appropriate behavior on the part of patrons, and preserve Library materials and facilities.

Anyone who disregards these regulations is subject to removal from the Library and/or restriction of Library privileges, which may include denial of specific privileges (such as use of computers) to denial of right to use the Library for a specified time period. In the event of inappropriate behavior by a minor, the child’s parent or guardian will be notified by the Library.

Staff members observing unacceptable behavior shall take appropriate action. When a patron is asked to leave the Library for any reason, the staff member shall make a written record of the incident.

The Library Director, or a person designated by the Library Director in the director’s absence, shall review these records and make decisions regarding banning the person for a longer period of time, or until specified conditions are met. If the person is banned for a longer period of time, or until conditions are met, the Director shall forward this information to the person, or in the case of a minor child, his or her parent or guardian, along with an explanation. The Library Director shall offer the person who has been so informed the opportunity to appear before the Library Board at its next meeting to appeal the decision.

When the conduct constitutes a crime or an ordinance violation, the Library Director shall forward a report to the Hennessey Police Department.

II. PERMITTED BEHAVIOR

Any behavior that does not disturb or infringe on the rights of other Library patrons and staff and is not prohibited by law or these regulations.

Patrons are asked to talk quietly and use headphones when listening to audio on the public computers or personal electronic devices.

Patrons may eat food and have beverages in designated areas, such as the hallway and the Brick. The main part of the Library is not a designated area for food or drink unless otherwise permitted by the Library Director.

III. PROHIBITED BEHAVIOR

The following types of disruptive behavior will not be tolerated in the Library:

  1. Any behavior that endangers the safety or health of others.
  2. Violation of any local, state, or federal law.
  3. Violation of other Library policies such as the Computer Access and Internet Use Policy or Photography in Library Policy.
  4. Vandalism or deliberate destruction of Library materials.
  5. Theft of Library materials or the personal property of other patrons and staff.
  6. Jumping around on, knocking over, or willfully damaging Library furniture.
  7. Inappropriate use of the public restrooms such as bathing, shaving, washing hair, having sex, or making a general mess and failing to clean up after one’s self.
  8. Bringing an unauthorized pet into the Library. The only animals allowed in the Library are properly identified service animals (not emotional support animals) and animals part of an authorized Library program.
  9. Entering staff only areas of the Library or areas generally closed to patrons (i.e. auditorium basement or upstairs).
  10. Lewd, indecent, or sexual behavior.
  11. Hate speech.
  12. Use of abusive or intimidating language or gestures toward other patrons or staff members.
  13. Behavior that is willfully annoying, bullying, harassing*, or threatening to another person.
  14. Running, pushing, yelling, or fighting.
  15. Proselytizing, religious or political.
  16. Soliciting of any kind and/or asking for signatures on petitions.
  17. Conducting non-Library related business on the premises that includes exchange of money, goods, or other services.
  18. Monopolizing Library resources or staff time. (See Computer Access and Internet Use Policy for public computer limits.)
  19. Use of the Library telephone, unless otherwise permitted by Library staff.
  20. Loud talking, laughing, or using audio equipment or cell phones that disturbs other patrons.
  21. Use of skateboards, roller blades, skate shoes, or scooters inside the Library or on Library property.
  22. Inappropriate dress or not wearing a shirt or shoes in the Library.
  23. Loitering in the employee parking lot or on the premises after being asked to leave.
  24. Use of alcohol, cigarettes, or illegal substances in the Library.
  25. Eating or drinking beverages in areas designated with signs that say no food or drink allowed.
  26. Poor hygiene that constitutes a nuisance or wearing perfume/cologne that triggers allergic reactions.
  27. Other kinds of behavior deemed inappropriate in the opinion of the Library Director or designated staff members.

*Harassment is defined as any action taken or situation created intentionally to produce psychological or physical discomfort, embarrassment, or ridicule. Harassment is characterized by requests for sexual contact, unwelcome physical advances, or conduct (verbal or physical) of a nature that is intimidating, demeaning, hostile, offensive, or potentially dangerous to self or others.

The Library staff reserves the right to ask a patron to leave the Library for any of the reasons listed above.

IV. DISRUPTIVE PATRONS

Enforcement of these regulations may take the form of any of the following, depending on the severity of the misconduct, which will be determined by the Library staff on duty at the time. The disciplinary procedures listed below are guidelines. The Library may implement any procedure listed, including an immediate ban from the Library premises at any time.

MINOR DISRUPTION:

In the case of a minor disruption, the Library patron will receive two verbal warnings. Warnings consist of asking the patron to stop the prohibited behavior and warning the patron they will be asked to leave if prohibited behavior does not stop.

If the behavior continues, the patron will be asked to leave the Library for a stated period of suspension. Suspension may be just the rest of that day or several days, at the staff member’s discretion.

If the patron is a minor, the Library Director or staff member will call and inform the parents/guardian that their child was asked to leave the Library for a stated period of suspension and explain the circumstances. Parents/guardians of minor children may be held responsible for any damages caused to Library materials or property by their child. 

EXTREME MISCONDUCT:

In the case of any misconduct that, in the judgment of the Library Director or staff member, is extreme, the offender may be given only one verbal warning, may be asked to leave the Library immediately for a stated period of suspension, and/or the police may be called.

Again, suspension may be just the rest of that day or several days, at the staff member’s discretion. If the staff member recommends that a patron’s suspension be longer than one week, that recommendation will be decided upon by the Library Director and/or Library Board.

Library staff guidelines for dealing with disruptive patrons:

  • Remain friendly and calm in addressing the patron situation. Identify yourself as a Library employee.
  • Do not touch the patron.
  • Discuss the issue with the patron away from other patrons in the Library, if possible, and try to ensure discussion takes place in an area where there is a security camera.
  • Give a copy of the Library’s written policy to the patron, if needed.
  • If the patron is a minor, let him or her know a parent/guardian will immediately be contacted if the disruptive behavior continues.
  • Assess the situation and ask the Library Director to intervene, if needed.
  • If the patron refuses to calm down after being asked, and/or becomes abusive or aggressive, and/or refuses to leave the Library after being asked to do so, the staff member may call the Hennessey Police Department and ask that local law enforcement escort the offending patron from the Library premises.
  • Any incident of policy violation must be documented that same day by the staff member who handled the incident and given to the Library Director, and must include:
    • Date and time
    • Patron’s name (if known or able to be determined)
    • Brief summary of the incident
    • Reason the person was asked to leave
    • List of any other patrons/law enforcement involved

PERMANENT BAN:

Patrons who engage in repeated disruptive behaviors listed above may be permanently banned from the Hennessey Public Library premises by the Library Director and/or Library Board. A written notice of permanent ban will be on file at the Library and a copy made available to the patron. The Hennessey Town Council will also be made aware of the ban.

Exceptions to any of the above may be authorized by the Library Director and/or Library Board. Neither the Director nor any other member of the Library staff is a professional medical or legal expert.  As such, all actions taken shall be subject to the best opinion of the Director and Library staff.

Adopted 4-8-2019

Reviewed and Approved 5-13-2019

Photography in the Library Policy

The Hennessey Public Library strives to ensure all Library patrons and staff can enjoy using the Library’s facilities without worrying about their personal rights being infringed upon.

I. PHOTOGRAPHING PEOPLE

Patrons are permitted to photograph or video themselves and/or friends and/or family in open public areas of the Library for personal use. Commercial photography/videography is prohibited unless specifically authorized by the Library Director and/or Library Board.

Patrons are not allowed to:

  • Take photos or videos in non-public areas such as restrooms or staff only areas.
  • Photograph other people, especially minors (ages 0-17), without express permission from those individuals, their parents/guardians, and/or the Library Director.
  • Shoot lewd, indecent, or sexually explicit photographs of themselves or others.

Anyone caught illegally photographing will be immediately reported to the Hennessey Police Department.

II. PHOTOGRAPHING MATERIALS

Patrons are permitted to photograph Library materials in accordance with copyright law. U.S. copyright law (Title 17, U.S. Code) prohibits the unauthorized reproduction or distribution of copyrighted materials, except as permitted by the principles of "fair use”. Users may not copy or distribute electronic materials (including electronic mail, text, images, programs, or data) without the explicit permission of the copyright holder. Any responsibility for the consequences of copyright infringement lies with the user; the Library expressly disclaims any liability or responsibility resulting from such use. (Refer Computer Access and Internet Use Policy for more details.)

III. PHOTOGRAPHING PUBLIC EVENTS

The Hennessey Public Library staff reserves the right to photograph and videotape Library programs and events for publicity and promotional purposes. All library patrons consent to the use of their photo taken at the library unless they specifically notify the Library Director of their objection. Library staff will make every effort to notify members of the public when photography/videography is taking place, and any patrons who do not want to be photographed or videoed must alert Library staff immediately.

In the same token, parents/guardians should expect their children will be photographed at events such as the summer reading program, storytimes, and the pumpkin patch for publicity and promotional purposes. Parents/guardians who do not wish to have their children photographed must inform the Library Director prior to the event, and every effort will be made to ensure those children are not photographed.

Adopted 4-8-2019

Reviewed and Approved 5-13-2019

Volunteerism Policy

The Hennessey Public Library (HPL) Volunteer Program is designed to expand and enhance public service to the community. Volunteers are an important extension of the Library’s staff. Volunteers perform a wide variety of tasks that are important to the Library. Volunteers are expected to act in accordance with Library policies and to reflect positive customer service attitudes to all Library patrons.

The following policy is designed to promote a maximum degree of excellence.

I. DEFINITION OF A VOLUNTEER

Any person age 9 and older can volunteer at the Hennessey Public Library. A volunteer is a person who assists with routine tasks such as shelving books, relabeling materials, organizing sections, and helping with events at the Hennessey Public Library without compensation. Exceptions to the age requirement may be made by the Library Director.

All prospective volunteers must complete an application and have a brief interview with the Library Director. Applications by tween and teen volunteers (ages 9-17) must be signed by a parent or guardian allowing the youth to volunteer at the Library. All volunteers are required to review the Library policy and expectations prior to being accepted as a Library volunteer.

Student volunteers (independently or through their school/church club or organization) who plan to apply for college admission can earn community service hours through the HPL Volunteer Program. The Hennessey Public Library offers job-related experience and a real world environment with public interaction. When the time comes to apply for college or even create a resume, students can request an official letter from the Library Director reporting their hours of service. The Library also offers student volunteers with 150 volunteer hours or more the opportunity to apply for the Helen Cline Academic Scholarship. Friends of the Hennessey Library awards the $250 scholarship every June to a deserving student volunteer who meets the application criteria. (To learn more about this scholarship, see the Library Director or any Friend of the Hennessey Library member.)

The HPL Volunteer Program does accept teens and adults mandated by the State of Oklahoma to do community service. Court-ordered community service usually involves more difficult tasks such as hauling items up and down stairs, setting up for events, cleaning storage rooms, etc. For patron safety, the Library does not take court-ordered community service workers with the following offense(s):

  • Sexual assault or predation
  • Violent crimes
  • Grand theft

The Library has their own version of timesheets to keep track of community service hours; as such Library staff will not sign sheets from other organizations. When the worker is ready to turn in their hours to court, the Library staff will either make a copy of the timesheet for the worker or fax it to the appropriate office. All timesheets and notes regarding the worker are kept on file at the Library permanently.

The Library Director reserves the right to turn away any prospective volunteers at his/her discretion.

II.  EXPECTATIONS

RESPONSIBILITIES:

  • Provide excellent customer service to staff and patrons.
  • Establish a schedule with the Library Director and commit to keep that schedule.
  • Communicate absences, including missing a shift or leaving early, with Library Director in advance.
  • Put away cell phone during shift in order to focus on the task(s) at hand.

Volunteers are expected to understand the responsibilities listed above, and failure to meet them may lead to forfeiting volunteer hours and/or dismissal from the HPL Volunteer Program.

CODE OF CONDUCT:

Volunteers are expected to read the Hennessey Public Library’s Patron Code of Conduct Policy, understand it, and agree to adhere to it. If they fail to meet the code of conduct, it may lead to forfeiting volunteer hours and/or dismissal from the HPL Volunteer Program.

III.  LIABILITY WAIVER

Volunteers (or their parent/guardian if a tween or teen volunteer) agree to waive, release, and forever discharge any and all claims, rights, and causes of action against the Town of Hennessey and their respective officers, officials, employees, and agents for injury or damage caused or alleged to be caused as a result of their participation in the HPL Volunteer Program.

Volunteers (or their parent/guardian if a tween or teen volunteer) understand they will not be compensated financially, or in any other manner for their community service.

Volunteers (or their parent/guardian if a teen volunteer) also understand and voluntarily assume all risks associated with participation in the HPL Volunteer Program, including the possibility of accidental or other physical injury during the HPL Volunteer Program conducted by the Town of Hennessey/Hennessey Public Library, including programs co-sponsored by other agencies. This waiver and release of all claims and assumption of risk is intended to be as broad and inclusive as permitted by the laws of the State of Oklahoma.

Adopted 5-13-2019

Reviewed and Approved 9-9-2019